Q: How do I create an account and set up my profile on DINKR?

A: You can sign up using your Gmail or Apple accounts. Once registered, you can customize your profile by adding a profile picture, setting your skill level, and specifying your playing preferences.

Q: How do I set my rating and can I display my DUPR rating

A: You have complete control over your static DINKR rating. You selected one when you signed in, but you can always go back and modify it if you feel you have improved. As your DINKR rating is the best way to find suitable playing partners, it’s always best to be as true as you can be!

If you have a DUPR rating, you can also link your DUPR ID into DINKR, and display both your DUPR and DINKR ratings, but ONLY your DINKR rating is used to match you with other DINKR players.

Q: How do I schedule a game or join an existing one?

A: To schedule a game, navigate to the 'Games' section, select a venue, date, and time, and invite players or Squads. To join a game, browse the list of upcoming matches that match your skill level and tap 'Join'.

Q: How does the notification system in DINKR work, and why should I enable notifications?

A: DINKR's notification system keeps you connected and informed about all your pickleball activities. You'll receive real-time updates when:

• You're added to a game.

• You're invited to join a game.

• A new game becomes available.

• New players with similar ratings join a venue you're part of.

By allowing all notifications, you ensure you never miss out on exciting match opportunities or important updates, maximizing your DINKR experience.

Q: How can I search for players, and are there options to filter or block certain players?

A: DINKR offers a robust player search feature to help you find the perfect match. You can filter players based on:

• Player Types: Pros, Venue Coordinators, Regular Players.

• Rating Range: Find players within a specific skill level.

• Age and Gender: Connect with players in your preferred demographic.

For your comfort and security, you can also block invites from any player you prefer not to play with. This ensures you have full control over your playing experience.

Q: How do I search for and join venues on DINKR, and are there any limitations?

A: You can join as many venues as you like on DINKR to explore new courts and communities. Use our filtering options to find venues by:

• Type: Private clubs, fee-based facilities, public courts, etc.

• Distance: Locate venues near you for convenience.

Please note, while you can join multiple venues, DINKR doesn't guarantee access rights or permissions to play at these locations. Always check the venue's policies and obtain necessary permissions before playing.

Q: What does it mean to host a game on DINKR, and how can I add players?

A: Hosting a game means you've created a match and are responsible for its organization. As a host, you have the ability to:

• Add Players Directly: Tap the 'Add Player' button to invite players individually.

• Customize Game Details: Set the time, venue, and specifics of the match.

• Share the game with a fellow DINKR by clicking the ‘share’ icon

Hosting empowers you to tailor games to your preferences and ensures you play with your chosen group.

Q: Can I transfer hosting responsibilities if I can't attend a game I've created?

A: Yes, if you need to step down as host, DINKR allows you to transfer hosting duties to another player in the game. Simply:

1. Click on the 'Transfer' icon within the game details.

2. Select the player you'd like to transfer hosting to.

This ensures the game can proceed smoothly without interruptions.

Q: How do I communicate with other players in a game, and are messages threaded?

A: Stay connected with your fellow players by using the in-app messaging feature:

• Access Messages: Click on the 'Message' icon within your game.

• Communicate Easily: Send updates, coordinate logistics, or share encouragement.

Please note, messages are not threaded, so all communications appear in a single continuous conversation stream.

Q: What are Squads in DINKR, and how do they enhance my scheduling?

A: Squads are a unique feature in DINKR and are custom groups you can create within DINKR that let you create custom groups of players for easier scheduling and invitations. Here's how they work: organize games with friends, regular partners, or local players of similar skill levels. Invite players to your Squad, schedule matches, and communicate easily to keep everyone in the loop.

• Flexible Grouping: Add any player to multiple Squads based on your preferences (e.g., weekend players, competitive group, mixed doubles).

• Efficient Invites: When inviting multiple Squads to a game, players in more than one Squad receive only one invitation.

• Controlled Timing: Set specific delays or time frames for when each Squad receives their invite, giving you control over the invitation process.

Squads streamline your game organization, making it simpler to play with different groups seamlessly.

Q: What is the 'Lobby' in DINKR, and how does it work with game invites?

A: The Lobby in DINKR refers to all users registered at any of the venues you're part of. Including the Lobby in your invite scheduler allows you to:

• Expand Your Reach: Invite a broader audience within your pickleball community.

• Maintain Compatibility: Standard conditions like player rating parameters still apply, ensuring suitable matches.

• Fill Your Court: No one likes an incomplete game roster, so making the game available to qualified players in the lobby of the venue where the game is to be played helps reduce the chance of leaving an open spot!

Using the Lobby helps you discover new players and fill games more quickly.

Q: How does the invite system work in DINKR, and can I prioritize different groups?

A: DINKR's proprietary invite scheduler offers a flexible way to manage your game invitations:

• Prioritize Groups: Schedule invites for different Squads based on days, times, or your specific preferences.

• Customize Timing: Decide when each Squad receives their invite—immediately, after a delay, or at a set time before the game.

• Auto-Manage Invites: Once the game is filled, DINKR stops sending invites. If a player leaves, the invite process resumes to fill the open spot.

This system ensures you have full control over who gets invited and when, optimizing your game organization.

Q: What are 'Game Types' in DINKR, and how do they affect my games?

A: Game Types are customizable descriptors you can add to your games to provide context to invitees:

• Set Expectations: Indicate the nature of the game—casual play, competitive match, training session, etc.

• Enhance Communication: The Game Type appears in invitations and game cards, helping players understand what to expect.

While Game Types currently serve as informative labels, they enrich the invitation experience and improve player alignment.

Q: How can I manage my privacy settings and control my data on DINKR?

A: You can adjust your privacy settings in your profile to control what information is shared. DINKR allows you to manage data permissions, ensuring you have full control over your personal information.

Q: How do I get help if I encounter issues with the app?

A: If you need assistance, you can visit our Help Center within the app or contact our support team at info@dinkr.com. We're here to help you with any questions or technical difficulties.

Q: How do I manage notifications and communications from DINKR?

A: You can customize your notification preferences in the app settings to receive updates about matches, messages, and social interactions according to your preferences.

Q: Is DINKR available outside of the United States?

A: Currently, DINKR is available in select regions. Please check the app store in your country or visit our website for the most up-to-date information on international availability.